This is the third consecutive month with a passenger record, and November was the month with the highest passenger numbers in Metro's history. Metro's passenger numbers in November were 11.8 million passengers. Passenger numbers for November 2024 were also 7% higher than the corresponding month last year. Year-to-month, the realized passenger number is 114 million passengers. 

Passenger numbers for the new stations at M4 Sydhavn are still around double what was expected, while the realized passenger numbers for M3/M4 are still below expectations. M1/M2 is within the expected range. 

"We are approaching a total annual result for 2024, where Metro has achieved good passenger growth, but unfortunately we did not reach the total passenger expectation for the year of 137 million. This was partly due to the fact that the planned closure of the M3/M4 to connect the Sydhavn line to the metro network meant that many customers found other travel options, which they subsequently took longer to return from than The Company had estimated. At the same time, passenger numbers have also been affected by structural challenges, as more people are working more from home as a result of the COVID-19 pandemic, and the assumed transfer of passengers from buses to the M3 line has not taken place to a sufficient extent," says Jørn Neergaard Larsen, Chairman of the Board of Metroselskabet. 

The Company became aware early on that the closure at the beginning of the year had a major negative impact on the passenger forecast, which made it possible to make a number of internal reprioritizations to counteract the lower revenue.

At the meeting, the Board was informed that Metro's overall operational stability has been very close to or above 99% in most months of the year. In November, the overall operational stability was 99.1%.