At the meeting, the board was given an update on the consequences of the latest COVID-19 restrictions announced by the authorities. The new guidelines include a requirement that all passengers on public transport must wear face masks from Monday, November 29.

"We are now entering a period where restrictions and increased limitations are once again becoming part of everyday life, and where they may also change at short notice. As has been the case throughout the COVID-19 period, we continue to closely follow the announcements and recommendations of the authorities. This places great demands on our handling of the situation and our efforts to win back customers and restore growth. For Metroselskabet, it is crucial that our passengers can rightly feel safe when traveling by metro," says Metroselskabet's chairman, Jørn Neergaard Larsen.

The board also received an update on the development in metro passenger numbers, which stood at 8.9 million in October 2021. The metro is still missing approximately 30% of its passengers following the shutdown in connection with COVID-19.

Finally, the board was briefed on the work on Metroselskabet's digitization strategy. A particular focus area across the projects has been preparing to handle a future M5 metro line in relation to GIS (Geographic Information System). In the BIM project (3D modeling), the focus in 2021 has primarily been on maturing the organization and spreading knowledge about 3D models.